Exporting Analytics Data for Custom Analysis

The Export feature lets you download comprehensive tour analytics data for custom analysis in your preferred tools. Follow these simple steps to access your valuable visitor engagement metrics.

Quick Reference

• Navigate to Analytics → Export in the main menu
• Set your desired date range using the From/To date selectors
• Click the "Export" button to generate your data file
• Download the CSV file when processing is complete
• Files are named automatically with your site name and date range
• Use it in your data platform 

Accessing the Export Function

1. Log in to the Guide-ID platform
2. Select "Analytics" from the left navigation menu
3. Click the "Export" tab in the top menu bar

Setting Export Parameters

1. Use the date filters in the right sidebar:
   • Click "From date" to select your starting date
   • Click "To date" to select your ending date

Generating Your Export

1. Click the blue "Export" button
2. Wait briefly while the processing indicator shows your file is being prepared
3. When complete, the file will automatically download to your device
4. Files are named "SiteName-Analytics-YYYYMMDD-YYYYMMDD.csv"

Understanding Your Data

Your exported CSV file will contain the following data columns:

• TourName: The name of the tour as configured in the platform
• Date: The date when the visitor interaction occurred (YYYY-MM-DD format)
• StopName: The specific audio stop or beacon point
• Language: The language code selected by the visitor (e.g., en-EN, nl-NL)
• Device: The playback device type (Podcatcher or PWA for web app)
• NumberOfTimesListened: Total play count for each stop

Troubleshooting Export Issues

By exporting your Guide-ID analytics data, you gain the flexibility to perform deeper analysis beyond the platform's built-in visualizations. This direct access to your visitor engagement metrics empowers data-driven decisions about content development, tour optimization, and resource allocation.