Platform
General Site Settings
The General page under Site Settings shows your site information at a glance. You can edit your address details and time zone; the site name is set by Guide-ID.
Access General Settings
Section titled “Access General Settings”-
Log in at platform.guide-id.com.
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Go to Site Settings → General in the left-hand sidebar.
What You See
Section titled “What You See”The General page displays the following information:
| Field | Description |
|---|---|
| Site name | The name of your site as it appears across the Platform and on visitor-facing channels. |
| Domain | The web domain associated with your site. This is an admin-only field. |
| Debtor ID | Your organisation’s billing identifier. This is an admin-only field. |
| Country | The country where your site is located. |
| City | The city where your site is located. |
| Address | The street address of your site. |
| Postal code | The postal code for your site location. |
| Time zone | The time zone used for scheduling and insights. |
Change the Site Name
Section titled “Change the Site Name”The Site name field is read-only for your organization: only Guide-ID can change it. To rename your site, e-mail the new name to helpdesk@guide-id.com.
Role-Based Access
Section titled “Role-Based Access”What you can do on the General page depends on your user role:
| Action | Guide-ID admin | Your organization |
|---|---|---|
| View site name | Yes | Yes |
| Edit site name | Yes | No |
| View domain | Yes | No |
| Edit domain | Yes | No |
| View Debtor ID | Yes | No |
| Edit Debtor ID | Yes | No |
Result
Section titled “Result”You now know how to view and update your general site settings in the Guide-ID Platform. For managing team members and their roles, see Adding Team Members.
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