General Site Settings

The General page under Site Settings shows your site information at a glance. Depending on your role, you can view or edit fields such as the site name and domain.

Access General Settings

1. Log in at platform.guide-id.com.

2. Go to Site Settings → General in the left-hand sidebar.

What You See

The General page displays the following information:

Field	Description
Site name	The name of your site as it appears across the Platform and on visitor-facing channels.
Domain	The web domain associated with your site. This is an admin-only field.
Debtor ID	Your organisation’s billing identifier. This is an admin-only field.
Country	The country where your site is located.
City	The city where your site is located.
Address	The street address of your site.
Postal code	The postal code for your site location.
Time zone	The time zone used for scheduling and analytics.

Edit the Site Name

3. Click the Site name field.

4. Enter the new name for your site.

5. Click Save to apply the change.

Note

All users can view the site name, but only users with the appropriate permissions can edit it. If the field appears greyed out, contact your site administrator.

Role-Based Access

What you can do on the General page depends on your user role:

Action	Admin	Regular user
View site name	Yes	Yes
Edit site name	Yes	Yes
View domain	Yes	No
Edit domain	Yes	No
View Debtor ID	Yes	No
Edit Debtor ID	Yes	No

Caution

Domain and Debtor ID fields are only visible to admin users. If you need to change these values and do not have admin access, contact your organisation’s administrator or reach out to the Guide-ID support team.

Result

You now know how to view and update your general site settings in the Guide-ID Platform. For managing team members and their roles, see Adding Team Members.

Related Articles

• Adding Team Members
• Dashboard Overview