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AV-Sync

BrightAuthor:Connected Setup

3 min read Updated Jun 2026 22 steps

This guide covers AV-Sync setup using BrightAuthor:Connected software, enabling synchronization between BrightSign players and Podcatcher Pro devices via a custom plugin for timecode generation.

Prerequisites

Section titled “Prerequisites”
  • Guide-ID Brainbox
  • BrightSign player with USB-C port
  • BrightAuthor:Connected software
  • SendTimecodeviaRS232.brs plugin script
  • USB-C to USB-C cable
  • Guide-ID platform access

Part 1 — Presentation and plugin setup

Section titled “Part 1 — Presentation and plugin setup”
  1. Launch BrightAuthor:Connected and open or create a presentation
  2. Set the layout to Advanced mode
  3. Go to Presentation settings → Support content
  4. Add the SendTimecodeviaRS232.brs plugin script
  5. Name it exactly videoTimecodeInfo

Part 2 — Initial frame configuration

Section titled “Part 2 — Initial frame configuration”
  1. Add a Live text variable from the widgets bar to your layout
  2. Designate it as the initial state
  3. Optionally configure a timeout event to transition to video playback

Part 3 — Serial communication setup

Section titled “Part 3 — Serial communication setup”

Configure serial input

Section titled “Configure serial input”
  1. Add a Serial Input event on port 2 (port 0 for LS424 players)
  2. Set the input pattern to <*>

Activate the Brainbox

Section titled “Activate the Brainbox”

Add serial byte commands (13, 10) to the live text object’s Advanced properties. This signals the Brainbox that the BrightSign is connected.

Add video entry commands

Section titled “Add video entry commands”

For each video, add an entry command with a unique code in the format:

brightsign code A1XX

Replace XX with your specific video code matching the Guide-ID platform.

Part 4 — Media start configuration

Section titled “Part 4 — Media start configuration”
  1. Enable Video Console Mode on the live text object using the command console video 1
  2. Navigate to Presentation Properties → Variables
  3. Create a shared local variable named Video code with a default value of 0
  4. Add reset variable commands to the start frame
  5. Configure serial input logic with conditional targets matching video codes to state transitions

Part 5 — Publish

Section titled “Part 5 — Publish”
  1. Click the Publish button
  2. Ensure Enable serial debugging is checked during publishing

Final setup and verification

Section titled “Final setup and verification”
  1. Connect the Brainbox to the BrightSign via USB-C
  2. Restart the BrightSign player
  3. Scan an AV-Sync code with the Podcatcher Pro
  4. Verify the video starts automatically with synchronized audio
  5. Confirm the AV-Sync LED flashes green

Troubleshooting

Section titled “Troubleshooting”
  • Check physical connections and power status
  • Verify serial port numbers match your player model (port 2 for most, port 0 for LS424)
  • Confirm the plugin is named exactly videoTimecodeInfo
  • Validate video codes match the Guide-ID platform entries
  • Ensure serial debugging is enabled
  • Restart the BrightSign if the LED does not respond
Section titled “Related articles”
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