AV-Sync
Starting a Video by Scanning a Beacon
This guide explains how to configure a BrightSign display to automatically play videos when visitors scan beacons using a Podcatcher Pro device.
Prerequisites
Section titled “Prerequisites”- BrightSign player connected to Brainbox via USB-C
- BrightAuthor presentation with initial frame configured
- Beacons configured in the Guide-ID platform
- Podcatcher Pro loaded with tour content
Step 1 — Enable video console mode
Section titled “Step 1 — Enable video console mode”Add a command to your start frame’s Advanced tab:
- Command: Send
- Serial Port: 2 (or 0 for LS424)
- String:
console video 1
Step 2 — Create the video code variable
Section titled “Step 2 — Create the video code variable”- Navigate to File → Presentation Properties → Variables tab
- Add a variable named
video codewith Shared access - Add a reset command in the start frame’s Advanced tab
Step 3 — Configure serial input
Section titled “Step 3 — Configure serial input”- Add a Serial Input event from the Media Library
- Set Serial Port to 2 (or 0 for LS424)
- Set Serial Input pattern to
videocode <*> - In the Advanced tab, assign input to the
video codevariable with wildcard assignment
Step 4 — Set conditional targets
Section titled “Step 4 — Set conditional targets”- Click Set Conditional Targets in the serial input properties
- Add a conditional target for each video
- Match video codes (e.g.,
A101) with corresponding video files - Ensure codes match exactly between BrightAuthor and the Guide-ID platform
Step 5 — Add timeout event (optional)
Section titled “Step 5 — Add timeout event (optional)”Configure automatic playback reset using the clock icon from the Media Library. Add a reset command with the string brightsign code 0 to return to the idle state after the video finishes.
Step 6 — Publish
Section titled “Step 6 — Publish”Enable serial debugging when publishing the presentation to aid troubleshooting.
How it works
Section titled “How it works”- A visitor scans a beacon with their Podcatcher Pro
- The Podcatcher Pro sends the video code via Bluetooth to the Brainbox
- The Brainbox forwards the code through a serial connection to the BrightSign
- The BrightSign starts the matching video with synchronized audio
Troubleshooting
Section titled “Troubleshooting”- Verify the USB-C connection between Brainbox and BrightSign
- Confirm video codes are consistent across all systems (BrightAuthor, Guide-ID platform, beacon configuration)
- Check serial debugging output for transmission errors
- Restart both devices if they become unresponsive
Related articles
Section titled “Related articles”- AV-Sync Setup — standard AV-Sync configuration
- What is a Beacon? — understand beacon types and usage
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