Set Up Automatic Triggering

Automatic triggering uses UWB (Ultra-Wideband) technology to play audio on a Podcatcher Pro as soon as a visitor enters a beacon zone. This means visitors hear the right content without needing to scan or press anything.

Prerequisites

Before you start, make sure you have a Beacon Pro installed at your tour stop — UWB automatic triggering requires Beacon Pro. If you haven’t set up your beacons yet, see What is a Beacon? and Beacon Pro Installation.

Set up automatic triggering in the Platform

1. Go to Tours > My Tours in the Platform
2. Open the tour you want to configure
3. Click on the stop where you want to add a beacon trigger
4. In Stop Settings, select the beacon from the dropdown

5. Select the trigger distance — preset values from 15 cm to 10 meters (default 3 meters)
6. Click Save settings

Your Podcatcher Pro will now automatically play audio when visitors approach this beacon.

Optimal trigger distance

For most indoor spaces, a trigger distance of 2–3 meters works best. Larger distances (5+ meters) can cause overlapping triggers when stops are close together. Test in your actual venue to find the right balance.

Note

Automatic triggering with Beacon Pro may require an additional subscription. For questions, please contact the Helpdesk or one of the Business Managers.

Related articles

• Adding Beacons
• What is a Beacon?
• Beacon Pro Installation