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Getting started

Account Setup and First Login

1 min read Updated Jun 2026 13 steps

Set up your Guide-ID account, configure your profile, and prepare your site for tour creation.

Log in to the Platform

Section titled “Log in to the Platform”

  1. Open platform.guide-id.com in your browser.

  2. Enter the email address and temporary password provided by your Guide-ID Business Manager.

  3. Follow the prompt to set a new password.

Complete your profile

Section titled “Complete your profile”

  1. Click your profile icon in the top-right corner and select My Profile.

  2. In the Personal tab, enter your first name, last name, and region.

  3. In Email Preferences, enable Hardware Notifications to receive alerts about device status.

  4. Click Save.

For detailed profile options, see Managing Your Profile.

Configure site settings

Section titled “Configure site settings”

  1. Navigate to Site Settings → General in the sidebar.

  2. Verify your site name, address, country, and time zone are correct.

  3. Click Save.

For all available fields, see General Site Settings.

Invite your team

Section titled “Invite your team”

  1. Go to Site Settings → Team in the sidebar.

  2. Click Add new teammate and enter their name, email, and function.

  3. Click Save to send the invitation.

New team members receive an email with login instructions. For details, see Adding Team Members.

Next step

Section titled “Next step”

Your account is ready. Continue with Quick Start Guide to connect your hardware and create your first tour.

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