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Podcatcher Pro User Manual

6 min readUpdated Oct 2026

The Podcatcher Pro is a portable audio guide device used in museums, exhibitions, and guided tour environments. The device automatically plays location-based and synchronised audio content triggered by wireless beacons and system controllers. It is intended to be used as indicated below.

UseDescription
MountingMobile device (docked in Basecamp when not used)
PowerBattery powered (Internal Lithium Battery)
Temperature range0–45°C
Altitude2000 m or less

The Podcatcher Pro utilises multiple radio transmitters for specific purposes:

  • Bluetooth Low Energy to receive advertisements from Beacons and Brainbox
  • Bluetooth Classic to stream audio to connected Bluetooth headsets
  • DECT to stream audio from one Podcatcher to a number of others (group tour mode)
  • Ultra-Wideband (UWB) for distance measurements to Beacon Pro devices

Please read all safety instructions carefully before using this product. Retain these instructions for future reference.

  • Use this product only for its intended purpose as described in this manual.
  • Do not use this product if it appears damaged or malfunctions.
  • Keep the product away from liquids and moisture unless otherwise specified.
  • Do not attempt to repair or modify this product yourself. Contact Guide-ID for service.

This product contains a built-in rechargeable lithium-ion battery. Observe the following precautions:

  • Do not attempt to open, disassemble, or access the battery compartment. The battery is permanently sealed inside the product and is not intended to be replaced by the user.
  • Do not expose to extreme temperatures. Avoid exposing the product to temperatures above 45°C (113°F) or below 0°C (32°F). Do not leave the product in direct sunlight, in a vehicle on hot days, or near heat sources.
  • Do not expose to fire or heat. Never dispose of the product in fire or incinerate. The battery may explode or release hazardous materials.
  • Do not crush, puncture, or apply excessive pressure. Physical damage to the battery can cause overheating, fire, or leakage.
  • Stop using immediately if you notice swelling, leakage, unusual odor, or excessive heat. Discontinue use and contact Guide-ID for instructions on safe disposal.
  • Use only the provided charger or approved charging accessories. Using incompatible chargers may damage the battery and void the warranty.

This product contains a lithium-ion battery and electronic components that require special disposal:

  • Do not dispose of this product in household waste. The product must be disposed of separately from general waste in accordance with local regulations.
  • Return the product to Guide-ID for proper disposal.

3.1 FCC Compliance Statement (United States)

Section titled “3.1 FCC Compliance Statement (United States)”

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.

FCC Class B Digital Device Notice

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Caution: Changes or modifications to this equipment not expressly approved by Guide-ID could void the user’s authority to operate the equipment.

The device may not be employed for the operation of toys. Operation onboard an aircraft, a ship or a satellite is prohibited. Ships and aircrafts which are not in use anymore and are used as museums are not affected by this.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

  • This device may not cause interference.
  • This device must accept any interference, including interference that may cause undesired operation of the device.

This device contains radio transmitters for Bluetooth Low Energy (BLE), Bluetooth Classic, Digital Enhanced Cordless Telecommunications (DECT) and Ultra-Wideband (UWB) communications. This equipment complies with FCC and ISED radiation exposure limits set forth for an uncontrolled environment.

This product has been tested and certified to comply with the following standards and regulations.

The product meets the essential requirements of all relevant European directives and is eligible for CE marking. The CE Declaration of Conformity can be obtained on request.

The UK recognises the EU requirements for the regulations that apply to this product, and hence the applied CE marking is referenced for UK market access. The UK Declaration of Conformity can be obtained on request.

FCC ID: 2BS73-PP
This device complies with Part 15 of the FCC Rules.
Contains radio module for DECT communication certified under FCC ID: Y82-SC14S

IC: 34863-PP
This device complies with ISED licence-exempt RSS standard(s).
Contains transmitter module IC: 9576A-SC14S

4.1.5 International Safety (IECEE CB Scheme)

Section titled “4.1.5 International Safety (IECEE CB Scheme)”

This product is certified under the IECEE CB Scheme for product safety.

  • CB Test Certificate: DE 2-046196
  • Issued by: TÜV Rheinland, Germany
  • Standard: IEC 62368-1:2014

The Podcatcher Pro contains the following radio transmitters:

TechnologyFrequencies [MHz]TX Power EIRP [dBm]ModulationAntenna typeAntenna gain [dBi]Polarization
Bluetooth Low Energy (BLE)2402 – 2480-0.8GFSKPCB ZOR1.3Linear
Bluetooth Classic (BT)2402 – 24805.2GFSK, DQPSK, DPSKPCB ZOR-1.1Linear
Ultra-Wideband (UWB)6240 – 6739-45.3BPSK, BPMCeramic monopole UWB chip antenna-0.5Linear
DECT1880 – 193022.1GFSKEmbedded Module Antenna-1.8Linear

Email: helpdesk@guide-id.com
Website: www.guide-id.com
Phone: +31 (0) 570 572 202

Manufacturer:
Guide-ID
Leeuwenbrug 117
7411 TH Deventer
The Netherlands

US agent:
Jeff Danziger
282 Richards Ave
Norwalk, CT 06850
United States

UK Responsible Person:
Gordon Milton
Rivendell Digital
4 Chapel Row, Main Rd
Ffynnongroyw, Flintshire, CH89TW
United Kingdom

Canadian representative:
Jonathan Hughes
Canadian Certification Consulting, Inc.
2210 Horizon Drive, Suite 17
West Kelowna, BC V1Z 3L4
Canada

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