Syncconsole specifications
This page lists what a PC needs to work as a Syncconsole, and where to find the specsheet of the Syncconsole we deliver.
A Syncconsole is the PC that connects your Dockingstations to the Platform. We deliver a Syncconsole (a NUC mini-PC), but you can also use your own PC, for example for an extra Syncconsole in the office or at a partner. Any new PC from a store is very likely good enough.
The Syncconsole we deliver
Section titled “The Syncconsole we deliver”The standard Syncconsole is an Intel NUC. For its details, download the Syncconsole (NUC) specsheet (PDF).
Requirements for your own PC
Section titled “Requirements for your own PC”| Item | Requirement |
|---|---|
| Operating system | Windows 10 or Windows 11 |
| Memory (RAM) | At least 512 MB |
| Free disk space | At least 1 GB; preferably 100 GB or more, so Windows can keep installing updates |
| USB | At least 1 free USB port (USB 1.1 or higher); USB 2 ports preferred |
| Network | Wired (Ethernet) connection; WiFi only is not enough |
| Uptime | Switched on and connected to the internet 24/7 |
| Power | PC and Dockingstations connected to power 24/7 |
| Updates | Windows Update switched on (automatic updates) |
| Rights | Administrator rights to install the software |
The Syncconsole software does not run on Linux or macOS.
Connecting Dockingstations
Section titled “Connecting Dockingstations”- Prefer USB 2 ports. We have seen problems with USB 3 ports. USB 2 ports are usually black, USB 3 ports are usually blue.
- Limit the number of Dockingstations. Do not connect more than 20 Dockingstations (200 devices) to one Syncconsole. Usually 10 Dockingstations share one USB hub.
- Do not chain USB hubs. Connect Dockingstations only to hubs, and hubs only to the PC. Never plug a hub into another hub. If you do this anyway, mention it whenever you contact us about sync problems.
- Never use USB extension cords. Use only the USB cables we provide (about 1.80 m / 6 ft). If you need more length, move the PC or the Dockingstations closer together. Extended cables cause sync problems that are very hard to diagnose.
Network requirements for your IT department
Section titled “Network requirements for your IT department”Connect the Syncconsole to your guest network if you can, so your internal network stays protected.
The Syncconsole needs outgoing HTTPS access to:
api.guide-id.compguideidweust.blob.core.windows.net
If your site connects to the internet through a proxy server, see Syncconsole installation.
Related articles
Section titled “Related articles”- Syncconsole installation — install and register the Podcatcher Sync application
- Sync Devices for Podcatcher Classic — the Sync page in the Platform
- Synchronizing Podcatcher Classic — when content reaches the devices and how long a sync takes
- Dockingstations and furniture — where the devices charge and sync